Privacy Policy

Effective Date: 5/01/2026

At DILLISALE (https://dillisale.com/), we value your privacy and are committed to protecting your personal information. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with DILLISALE, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment gateways)

b) Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited on our website

  • Date and time of visits

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Improve our products, services, and website experience

  • Communicate with you regarding orders, offers, or support

  • Prevent fraudulent transactions

  • Comply with legal obligations

3. Cookies and Tracking Technologies

DILLISALE uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted service providers (payment gateways, shipping partners)

  • Legal authorities if required by law

All third-party partners are obligated to keep your information secure.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. DILLISALE is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Opt-out of promotional communications

To exercise these rights, please contact us using the details below.

8. Children’s Information

DILLISALE does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information, please contact us immediately.

9. Changes to This Privacy Policy

DILLISALE reserves the right to update or change this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Website: https://dillisale.com/
Email: info@dillisale.com

TERMS & CONDITIONS – DILLISALE

Welcome to DILLISALE. By accessing or using our website https://dillisale.com/, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Website Use

  • You must be at least 18 years old to use this website.

  • You agree to use this website only for lawful purposes.

  • Any misuse, fraud, or unauthorized access is strictly prohibited.

2. Product Information

  • We make every effort to display product details accurately.

  • Colors, sizes, and designs may slightly vary due to screen settings or manufacturing differences.

  • DILLISALE reserves the right to modify or discontinue products without notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Payments are processed securely through trusted third-party payment gateways.

  • DILLISALE is not responsible for payment failures caused by gateway issues.

4. Order Acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing

    • Stock unavailability

    • Suspicious or fraudulent activity

5. Intellectual Property

  • All content, logos, images, text, and designs on DILLISALE are the property of DILLISALE.

  • Unauthorized use or reproduction is strictly prohibited.

6. Limitation of Liability

  • DILLISALE shall not be liable for indirect or consequential damages arising from the use of our website or products.

7. Governing Law

  • These Terms shall be governed by and interpreted according to the laws of India.

8. Contact Information

For any questions related to these Terms, contact us via our website.

🔄 RETURN, REFUND & CANCELLATION POLICY – DILLISALE

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At DILLISALE, customer satisfaction is our priority. Please read our return and refund policy carefully.

1. Returns

  • Returns are accepted within 7 days of delivery.

  • Product must be unused, unworn, and in original packaging.

  • Items such as earrings, innerwear, or personal-use products may not be eligible for return due to hygiene reasons.

2. Non-Returnable Items

  • Used or damaged products

  • Products returned without original packaging

  • Items purchased during clearance or sale (unless defective)

3. Refunds

  • Once the return is approved, refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable.

4. Replacement

  • Replacements are provided only for:

    • Damaged products

    • Wrong product received

  • An unboxing video is mandatory for damage or wrong-item claims.

5. Order Cancellation

  • Orders can be canceled before dispatch only.

  • Once shipped, cancellation is not possible.

🚚 SHIPPING & DELIVERY POLICY – DILLISALE

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1. Shipping Coverage

  • We currently ship across India.

2. Delivery Timeline

  • Orders are processed within 1–2 business days.

  • Delivery typically takes 3–7 business days, depending on location.

3. Shipping Charges

  • Shipping charges (if any) are shown at checkout.

  • Free shipping may be available on selected products or offers.

4. Delivery Delays

  • DILLISALE is not responsible for delays caused by:

    • Courier issues

    • Natural disasters

    • Incorrect address provided by the customer

📞 CONTACT US – DILLISALE

We’re here to help you!

Website: https://dillisale.com/
Business Name: DILLISALE
Support Email: info@dillisale.com
Customer Support Timing: Monday – Saturday (10 AM – 6 PM

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